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Document library

Claim forms

Following the rebrand to Friends life please note that all surrender, partial surrender and withdrawal forms have been removed from this site. To request these forms please contact us. Sorry for any inconvenience.

The document library lists all the documents available from the Info Centre.

You can open a PDF document in a new window to read now, add it to your favourites list to read later.

If you require pensions literature, please read this important pensions literature information before selecting items from the categories below.

Downloading Group Pensions member literature

If you are about to download Group Pensions scheme literature to issue to potential new members, please ensure that the documents you select are the correct ones for your scheme.

Please check that:

  • the default fund and default lifestyle mentioned in the literature matches your scheme's default and;
  • the fund range in the fund brochure is the same as the range of funds available to your scheme.

You can check this information by logging in to e-serve and viewing your Scheme Summary page. If you have any queries regarding the correct literature you should use, please speak to your Friends Life contact or email ngp.questions@friendslife.co.uk.


This website is for UK financial advisers only and is not approved for use by private customers.

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